ORDERS SHIP SAME OR NEXT BUSINESS DAY
DUO Program Update for Windows 10
- PLEASE READ THIS ENTIRE PAGE BEFORE PROCEEDING. MUST USE WINDOWS 10 ONLY
- First uninstall your atomizer from your DUO, this must be done before updating the programming.
- Download the Duo Installer using the link above
- Open the folder and click to open the Duo Update
- Depending on your security settings, the app may or may not be allowed to run.
- If your computer prevents it from opening follow the next 3 steps
- Right click on the application near the icon.
- Select properties
- In the properties General tab under Security, click Unblock
- Then click OK
- Now that security is taken care of double click the application to open it
- With your Duo plugged into the computer click the drop down to select the correct device port. It may take a moment for your computer to detect the device
- Select the port “H5 DUO”
- Click Browse to select the program
- Select the program in the finder window.
- Click Open
- Click upload and follow the prompts carefully
- Make sure to uninstall your atomizer before uploading and DO NOT unplug the device before the upload is complete