ID Policy

For orders of $250.00+ we may request the following:

  • A photo of your identification (ID or Passport)
  • A photo of the card used on the order showing the full name and last 4 digits

We do this to ensure that the full name and last 4 digits of the credit card used for the order are matching and that you are indeed 21 years of age or older. Once the order is placed our system will automatically detect that your order is over $250.00 and request that you upload the required photos. You may also send a copy of your ID/Passport to help@highfivevape.com with your order# written in the subject field of the email. If your address on your identification is different than the shipping address entered for the order we will request a photo of a piece of mail that confirms you live at that address. We will always ask for this information on orders of $250.00+ in order to ship out your order so the faster you send it to us the faster we can process the order. We will only use this information for the purpose of fulfilling your order. Under NO circumstances does HIGH FIVE VAPE rent, sell or trade any information about an individual user to a third party for more information you can read our Privacy Policy. Thank you for your cooperation, please understand that this verification system is designed to protect the consumer and HIGH FIVE VAPE in case of credit card fraud/charge backs or underage purchases.