COVID-19 Update: Normal Business & Shipping Operations Continue

ID Policy

For orders of $250.00+ we reserve the right to request the following, please note that most orders we will not request this information. We usually only request it for orders where we suspect the customer is underage or credit card fraud:

  • A photo of your identification(Driver's License)
  • A photo of the card used on the order showing the full name and last 4 digits

We do this to ensure that the full name and last 4 digits of the credit card used for the order are matching and that you are indeed 21 years of age or older. If your address on your identification is different than the shipping address entered for the order we will request a photo of a piece of mail that confirms you live at that address. We will only use this information for the purpose of fulfilling your order. Under NO circumstances does HIGH FIVE VAPE rent, sell or trade any information about an individual user to a third party for more information you can read our Privacy Policy. Thank you for your cooperation, please understand that this verification system is designed to protect the consumer and HIGH FIVE VAPE in case of credit card fraud/charge backs and underage purchases.