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Privacy and Cookie Policy

YOU MUST BE AT LEAST 21 YEARS OR OLDER TO ORDER OR PURCHASE FROM HIGH5VAPE.COM or HIGHFIVEVAPE.COM.

This privacy policy explains how we use the information that you provide HIGH FIVE when you use this website. We are committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. Please visit and check this page regularly to ensure that you are satisfied with the privacy policy and any changes.

What information do we collect?

Personal information gathered through online purchases:

  • First and Last Name
  • Billing Address
  • Email Address
  • Credit Card Billing Information - We NEVER actually see your CC number, only the last 4 digits. Our system is 100% PCI compliant

All of your personal information is protected by high quality security settings that include secure socket link (SSL) connection for a safe checkout process, 226-bit encryption throughout the entire checkout process, and 100% PCI compliance. Under NO circumstances does HIGH5 rent, sell or trade any information about an individual user to a third party.

What do we do with the information we gather?

We collect a variety of information for several purposes that are related to the use and sale of our products. These purposes include:

  • We will periodically send out electronic newsletters to you notifying you of new products, promotions, etc... We gather the email addresses of users who make purchases on our site. Users may remove themselves from this mailing list by un-subscribing with the unsubscribe link in the newsletter
  • Improve our website, we are constantly striving to improve our website based on the information and feedback we receive from you. Improve customer service, your information helps us to better respond to your customer service requests and support needs.
  • Process transactions, your information will not be sold, distributed, exchanged, transferred, or given to any third part for any reason whatsoever, without your consent, other than for the sole purpose of delivering the purchased product or service requested.
  • We may provide your information to a third party for the purpose of fulfilling an order for products or services you have placed with us. For example, we may provide your address to the shipping carrier (USPS, UPS, FedEx,). HIGH5 will only share information that is necessary to fulfilling the order.
  • We may share information in certain instances or circumstances where we may have to comply with legal processes or authorities, to respond to any claims, or to protect the rights, property or personal safety of Nex Electronix LLC its customers, brands, its associates or the public.

What steps do we take to protect your information?

We are committed to making sure that your information is secure. We use a variety of security measures to protect your personal information. We offer the use of a secure server, all supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database and can only be accessed by those authorized with special access rights to such systems, and are required to keep the information confidential. All of your personal information is protected by high quality security settings that include secure socket link (SSL) connection for a safe checkout process, 226-bit encryption throughout the entire checkout process, and 100% PCI compliance. Under NO circumstances does HIGH5 rent, sell or trade any information about an individual user to a third party. 

Do we use cookies?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies enable sites to recognize your browser and remember certain information.   We use cookies to help us remember and process the items in your shopping cart, monitor and save your preferences for future visits, keep track of advertisements and analyze data about site traffic and site interaction in order to offer better site experiences and tools in the future. We only use this information for statistical analysis purposes. Cookies do not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

List of cookies we collect

For the exhaustive list of cookies we collect see the List of cookies we collect section.

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FORM_KEY Stores form key used by page cache functionality.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wish List.
WISHLIST_CNT The number of items in your Wish List.

Your Consent

By using our site, you consent to our privacy policy. PLEASE EXIT THIS SITE IF YOU DO NOT AGREE WITH THE TERMS & CONDITIONS. THIS PRIVACY POLICY IS EFFECTIVE AS OF 08/18/16.