YOU MUST BE AT LEAST 21 YEARS OR OLDER TO ORDER OR PURCHASE FROM HIGH5VAPE.COM or HIGHFIVEVAPE.COM.
What information do we collect?
Personal information gathered through online purchases:
- First and Last Name
- Billing Address
- Shipping Address
- Email Address
- Credit Card Billing Information - We NEVER actually see your CC number, only the last 4 digits. Our system is 100% PCI compliant
All of your personal information is protected by high quality security settings that include secure socket link (SSL) connection for a safe checkout process, 226-bit encryption throughout the entire checkout process, and 100% PCI compliance. Under NO circumstances does HIGH5 rent, sell or trade any information about an individual user to a third party.
What do we do with the information we gather?
We collect a variety of information for several purposes that are related to the use and sale of our products. These purposes include:
- We will periodically send out electronic newsletters to you notifying you of new products, promotions, etc... We gather the email addresses of users who make purchases on our site. Users may remove themselves from this mailing list by un-subscribing with the unsubscribe link in the newsletter
- Improve our website, we are constantly striving to improve our website based on the information and feedback we receive from you. Improve customer service, your information helps us to better respond to your customer service requests and support needs.
- Process transactions, your information will not be sold, distributed, exchanged, transferred, or given to any third part for any reason whatsoever, without your consent, other than for the sole purpose of delivering the purchased product or service requested.
- We may provide your information to a third party for the purpose of fulfilling an order for products or services you have placed with us. For example, we may provide your address to the shipping carrier (USPS, UPS, FedEx,). HIGH5 will only share information that is necessary to fulfilling the order.
- We may share information in certain instances or circumstances where we may have to comply with legal processes or authorities, to respond to any claims, or to protect the rights, property or personal safety of Nex Electronix LLC its customers, brands, its associates or the public.
What steps do we take to protect your information?
We are committed to making sure that your information is secure. We use a variety of security measures to protect your personal information. We offer the use of a secure server, all supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database and can only be accessed by those authorized with special access rights to such systems, and are required to keep the information confidential. All of your personal information is protected by high quality security settings that include secure socket link (SSL) connection for a safe checkout process, 226-bit encryption throughout the entire checkout process, and 100% PCI compliance. Under NO circumstances does HIGH5 rent, sell or trade any information about an individual user to a third party.
List of cookies we collect
For the exhaustive list of cookies we collect see the List of cookies we collect section.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FORM_KEY||Stores form key used by page cache functionality.|
|FRONTEND||Your session ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wish List.|
|WISHLIST_CNT||The number of items in your Wish List.|